Privacy Policy
What we collect
- Firm contact details. When a lawyer or law firm books a call, fills out one of our ad lead forms (for example on Facebook or Instagram), or emails us, we collect what you give us: name, firm name, email, phone, practice areas, states and weekly capacity.
- Choices on this site. The application steps on this page stay in your browser. They are only sent to us if you book a call, as part of that booking.
- Call data. For firms that buy transfers, we keep call records (time, duration, screening answers, consent record and transfer outcome) and call recordings made with notice. These are the record of whether a transfer qualified and was billable.
- Ad and visit data. We keep the ad tags on the link you arrived from (such as UTM tags, gclid and fbclid) with your booking so we know which ad brought you. Our hosting, calendar and ad providers may also use cookies and similar technology.
How we use it
- To talk with you about the service, set up your criteria and deliver, screen and bill transfers.
- To run, secure and improve this site and measure our advertising.
- To keep records for billing questions, credit and replacement claims, and legal obligations.
Who we share it with
- Service providers that run the service for us, such as calendar and CRM tools, phone and call-tracking providers, hosting, and ad platforms. They use the information only to provide their services to us.
- The receiving law firm. When a worker’s call is transferred, the firm that receives it gets the worker’s information, the facts brief, the consent record and the recording. That transfer is the service.
- Legal and safety. When the law requires it, or to protect our rights.
We do not sell personal information.
Call recording
Callers hear a recording notice before the call starts. Recordings are used for quality, billing records and dispute review, and are shared with the firm that receives the transfer.
How long we keep it
We keep firm contact and account records while we work together and for a reasonable time afterward for billing and legal purposes. We keep call recordings and call records for 24 months, then delete or de-identify them unless the law or an open dispute requires us to keep them longer.
Your choices
Depending on where you live, you may have the right to ask for a copy of your personal information, or to correct or delete it. Email greg@barracudamediagroup.com and we will respond within the time your state’s law requires. You can block cookies in your browser; this page still works without them.
Security
We use reasonable administrative and technical safeguards. No system is perfectly secure, so we can’t guarantee absolute security.
Children
This is a business service for law firms. It is not meant for anyone under 18, and we do not knowingly collect information from them through this site.
Changes
If we change this policy, we’ll post the new version here with a new effective date.